Cookie Policy
Introduction
This is the privacy and cookie policy for this website operated by Northumberland GmbH (our “Website”). This policy applies to your use of the Website and the services we offer.
This policy contains information about us and about how we process your personal data when you use our Website and our services. This policy applies worldwide.
If you continue to use the Website and our services, you agree to this policy together with our Terms and Conditions (our “Terms”).
If you do not agree to this policy or our Terms, you must stop using our Website and our services immediately.
We may change this privacy and cookie policy from time to time. The revised policy will apply to the Website and our services from the time it is published. You should check this page regularly for updates.
This Website may not be used by persons under 18 without the consent of a parent or legal guardian. Persons under 13 are completely prohibited from using this Website.
About Us
This website is operated by Northumberland GmbH, Berzeliusstraße 59, 22113 Hamburg, ("we", "us" or "our").
For data protection matters, you can contact us at the following email address: info@ntl-forwarding.com. Please use this email address if you wish to exercise one of your statutory rights in relation to your data or have questions about how we process your data.
The personal data we collect
We consider personal data to be any data by which you can be identified as a natural person. We do not consider data whose identity has been irreversibly removed, as well as anonymous data, to be personal data.
We may collect the following types of information:
User profile information, such as username, password, website and purchase history, and your marketing preferences.
Basic information, such as name, gender, date of birth, and marital status.
Contact details, such as email address, telephone number, and delivery addresses.
Website activity information, including details about how you use the website, its features, and our other services.
Technical information, such as the internet browser and computer you use, your IP address, your location, information about the cookies stored on your device, and the plugins enabled in your browser. We may also obtain this information when you use other websites that use our cookies.
We collect this data when you:
use our website and the associated features;
use our services and purchase our products and services;
request to receive marketing materials; and
contact us, communicate with us, or correspond with us.
We do not collect sensitive personal data about you. This means that we do not collect information in the following areas: religious or philosophical beliefs, racial and ethnic origin, sex life, health data, sexual orientation, genetic and biometric data, political opinions, and trade union membership. You agree not to provide or transmit such information to us.
We may also receive personal data about you from analytics providers, such as Google and Facebook, from search engines, such as Google and Bing, and from advertising companies.
How we use your data
We will not use your data in any way that violates applicable EU law.
We may use your personal data as follows:
to achieve our business objectives;
to contact you in connection with your use of our website and our services;
to the extent necessary to fulfill a legal obligation, such as to comply with a contract or to disclose information to courts;
to the extent necessary to fulfill our contractual obligations to you, such as to provide you with the services offered through this website;
to create aggregated statistics, and
to the extent that we have a legitimate interest in using your personal data and your fundamental rights and interests do not override those interests.
You may receive promotional messages from us to the extent permitted by law. If we send you marketing content, you have the option at any time to either unsubscribe using the unsubscribe instructions contained in the marketing materials or contact us directly at info@ntl-forwarding.com to let us know your preferences. We will not sell your personal data to third parties without your consent.
We store your data only as long as necessary to achieve the lawful purpose for which it was collected, unless legal obligations require longer retention, for example for tax or accounting purposes or if there is a reasonable likelihood of litigation.
Where relevant, our parent company and other companies in our corporate group may also have access to the data we store.
Third-party content
Please note that our website contains links to third-party websites and may include features integrated with external services, such as payment service providers. If you interact with such links or use third-party features, different terms as well as privacy and cookie policies apply to those actions than our own. These then apply to your use of the respective websites and services. We recommend that you carefully review the terms as well as the privacy and cookie policies of all third-party websites you visit or features you use so that you understand how your information is processed.
From time to time, we outsource certain areas of our website, its functions, or our services to third-party providers. Such an arrangement may require us to disclose your personal data to these entities. Where such disclosure occurs, we ensure compliance with legal requirements and make sure that your data is processed securely and used exclusively for predetermined purposes in accordance with our instructions.
International data transfers
Several of the third-party providers we work with are located outside the EU, so in certain cases it may be necessary to transfer your data internationally. In such cases, we ensure that the transfer is carried out in accordance with the applicable legal requirements, for example on the basis of Standard Contractual Clauses or other legally recognized safeguards. In addition, we take appropriate technical and contractual measures to protect your data during such transfers.
Your legal rights
In certain cases, you have the following legal rights regarding the data we store about you:
Right of access: You have the right to request a copy of the personal data we have stored about you.
Right to rectification: If personal data we have stored about you is inaccurate or incomplete, you have the right to request its correction.
Right to erasure: Under certain conditions, you may request that your personal data be deleted from our records.
Right to restriction of processing: Under certain circumstances, you have the right to request a restriction on the processing of your personal data.
Right to data portability: In certain cases, you may request that your personal data be transferred to you or to another organization in a structured, commonly used, and machine-readable format.
Right to object: In certain cases, you have the right to object to the processing of your personal data, especially when it is processed for direct marketing purposes.
Right to withdraw consent: Where we process your personal data based on your consent, you have the right to withdraw that consent at any time. The lawfulness of processing carried out on the basis of consent before its withdrawal remains unaffected.
Rights in relation to automated decisions and profiling: You have rights regarding automated decisions, including profiling. These include, in particular, the right to request human intervention, to express your own point of view, and to challenge the decision.
Please note that these rights may be restricted under certain circumstances, for example if fulfilling your request would disclose another person's personal data or if you ask us to delete data that we are legally required to retain or for which we have a compelling legitimate interest to retain.
If you would like to exercise any of your data protection rights, please contact us at info@ntl-forwarding.com. Where legally permitted and justified, we may charge a fee for exercising these rights. Any such fees will be reasonable, however. In addition, we may request proof of your identity to confirm your request. This verification step is mandatory if you wish to exercise your right of access or your right to data portability, in order to ensure the security and proper handling of your information.
Cookies
Our website uses cookies so that it functions properly. Cookies are small data files that are stored on your device and help us distinguish you from other users of the website. This enables us, for example, to allow you to log in and provide you with a pleasant user experience on the website.
Before we store cookies on your device that are not strictly necessary, we obtain your consent. The cookies we place on your device expire after a period that we consider, in our reasonable judgment, necessary to achieve their respective purpose.
We use different types of cookies on our website, each serving a specific purpose:
Strictly necessary cookies: These cookies are essential for the operation of our website and enable basic functions such as logging in or using shopping cart features.
Preference cookies: These cookies help us recognize you on subsequent visits to our website and improve your user experience by storing your settings. They make it possible, for example, for you to remain logged in, and help tailor the content of our website more closely to your needs.
Analytics cookies: We use these cookies to understand how visitors interact with our website, such as which pages are accessed most frequently and in what order these visits occur. This information helps us improve the structure and content of our website.
Targeting cookies: These cookies track your use of our website, including the pages you view and the links you click. This data helps us tailor the advertising shown to you more closely to your interests. In addition, we may occasionally share this information with third parties for targeted advertising purposes.
You can disable cookies through your browser settings, but we advise against it. Disabling cookies can lead to a limited user experience and may cause our website not to function as intended.